Yassir Ennazk2 Comments

2 Comments on “templates”

  1. Hi,

    I’m not sure if you are receiving my emails. I am having issues make the pop up go live. I have another pop up currently installed, I am wondering if this is causing the problem. I didn’t want to uninstall the previous one until your one is working 100%. If you could let me know if this is the problem that would be wonderful



    1. Dear Phoebe,

      You just need to choose “when” to show your popup on this screen: http://imgur.com/a/9aOom

      For your convenience, I have set it to 1 second after the page loads.

      Now the popup is working on your website.

      If you are not receiving replies from our support team, please add our support email to your contacts (support at optinmate.com) so our replies won’t go to spam.

      Please let me know if you need any further assistance.

      Thank you very much.

      Kind regards

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